If you haven't received your E-Tickets via email within half an hour, please check to see if your mailbox is full or if the email is in your spam folder.
You can also check that your email address is entered correctly in your Tickets Area, by clicking the My Details button in the Tickets Area sub-menu. Alternatively, you should contact us and we will be able to help you work out why you didn’t receive your tickets and assist in ensuring you receive these as soon as possible.
Note, that you can also download your E-Tickets from your Tickets area by going to My Orders and then click the View Order Details link.